UPDATE: As of this afternoon I have entered into correspondence with a member of the Pottermore team in regards to this situation. I have been assured that staff are going “to review every response from user accounts that had house points deducted, and where there are mitigating circumstances that is supported by the usage information we have captured we will re-instate house points.” If you have had your points deducted it is very important that you send a message to Pottermore stating your case. Visit the Help page on Pottermore and follow the headings OTHER -> WHAT’S NEXT? -> NEED MORE HELP? to reach the email form.
Hello loyal readers. I am going to try to keep my temper as I write this but rest assured if I lose it it is not at you, but at POTTERMORE and its injustices. What you see above is a screen shot of the Great Hall shortly before Pottermore deducted the points from anyone who had more than a certain number of points earned in a day. As you can see, I am up there. Right in the number one spot for Slytherin. You will also notice here that Ravenclaw is in first.
Some time this morning, Pottermore deducted all of my points. I received no advanced warning. Nor did any of the other 60 or so leader board members who lost all of their points. Many of whom are good friends of mine.
Their reasoning? We earned an “unusual” number of points. Some received e-mails saying so. I did not. I DID NOT EVEN GET AN E-MAIL. I have not received a response to any of my inquiries on the subject. In fact I’m starting to think that Pottermore is giving me the silent treatment.
Finally about an hour ago they posted on the Pottermore Insider about this.
Among this was:
“We have invited anyone who has had house points deducted, but can show that the points were actually earned fairly, to contact the Pottermore team and their points may be re-instated.”
HOW??? How do I prove my points were earned fairly? I didn’t have to forethought to install a Duel Cam to record me dueling. Would you like a testimonial letter from my very patient albeit frustrated boyfriend?
The injustice of this has shaken me. This might be the final straw for me. I might be leaving Pottermore forever.
NOWHERE did they state how many points was too many points. NOWHERE have they told us how they decided what that value was.
I was one of the ones screaming for your fair play, Pottermore. I WAS ONE OF THE ONES BEGGING YOU TO START PROSECUTING CHEATERS.
I guess I was stabbed with my own sword as it were.
Want to know how I earned all those points? All 7,924 points were earned by dueling constantly for two days straight. I knew when the points would reset. I rested up, I got prepared, I cleared my schedule. I EVEN TOOK THE DAY OFF OF WORK. The moment the points cleared after the cup was awarded I was online and dueling. I slept maybe four hours between Wednesday and Thursday. I’m not saying that is healthy or normal, but it isn’t cheating.
I was so excited to see myself atop the leader board. I was tired and elated when I went to bed last night. I expected to take a break today and maybe get on and duel again tonight. Instead I found myself with zero points and without the tiniest urge to earn points.
What would the point be? Who’s to say what Pottermore’s magic number is that is too many points? Right now I can earn in a day what the top of the leaderboard has. How do I know? I DID IT WEDNESDAY. But why should I? If I do so who’s to say that tomorrow or the next day they won’t take it all away again with absolutely no reasoning other than I earned more than they thought was normal?
I don’t know if I will ever get my points back. I doubt it as I can’t prove anything. But I can say one thing for sure, there is NO WAY I am EVER going to believe they “thoroughly investigated” before doing this. I am NEVER going to believe that all of those people, many of whom I know and talk to, deserved to have their points completely deducted.
SNITCHSPIRIT ADMITTED TO CHEATING AND ONLY HAD HALF OF HIS POINTS DEDUCTED!!!
As of right now I am on strike. Those item lists that need updating? Not happening. The 100 or so friend requests? Not getting accepted. New Potions tutorial? Never getting written. Until I get my points returned or at least a reasonable explanation as to what I did that was considered cheating (other than dueling more than the others) I have no intention of playing on Pottermore.
My love for the site is dead. Maybe it will come back. But right now I’m over it.
I’m tired of Pottermore staff treating us as if we are faceless users. I’m tired of fighting for fairness only to be unfairly punished just for being a good dueler. I have put a lot of my own personal time into Pottermore. And now I’m starting to feel like it was all a waste.
Thanks for nothing, Pottermore.