Posts Tagged With: pottermore beta
Late yesterday Pottermore made two moves significant moves without so much as a peep from them on the Pottermore Insider or their official Twitter account. First a new video was added to the Pottermore splash page acting as a sort of site preview for those who don’t know what Pottermore really is. Have a watch for yourself:
The second came in the form of an e-mail from Pottermore to all Beta users.
UPDATE: Pottermore has updated the Insider’s site update section, including a statement about the new users.
Current Pottermore users may notice some new students in the Great Hall and common rooms over the next few days. We’ve made some updates to pottermore.com in the past week, and some of our partners are helping us test these changes as we prepare to open to everyone in early April.
Just as I thought, using partner employees to test the registration process and the like before opening. POTTERMORE IS COMING!! (#PMiscoming <– use this!)
It’s amazing the things I learn on social networks. Tonight I chatted with a couple girls who were just entering Pottermore for the first time tonight, having received an early access pass to the site from their employer: Sony.
For those of you out there still waiting for the public opening of Pottermore, We’ve got good news. Today I was cruising one of my favorite social networking sites when I happened upon a post from someone stating they had just been hired by Pottermore. I couldn’t resist to pick their brain and though they themselves did not know much, what they did know is telling.
According to the source they were hired by Pottermore as a temporary English customer service representative for the opening. They signed on to work three weeks starting this coming Friday.
What does this mean? That Pottermore plans to start letting new users in as early as next week, as I imagine some of the three week span would be used for training.
It also means they are anticipating a need for lots of customer service representatives to handle things during the initial rush of new users. Prior to this there was not really a customer service line to call or contact when you had issues.
The poor handling of the Pottermore project is not exactly a secret around the fandom. From crashing servers to endlessly pushed back release dates there is a chance that the bad press might have hurt the site before it ever really launched. The main complaint? Scarce communication between those running the site and the fans meant to populate it.
A spokesman for Rowling would say only that the author was “not ready to say” why it had been delayed. “There is no further information at the moment – but it will be obvious when it is announced.” (The Telegraph – 4 March 2012)
Aside from vague statements about the infrastructure of the site being revamped, not much is known about the issues and concerns that have caused the Pottermore project to find itself so off track. I’m sure I’m not alone in saying that I’m eager to see what is coming in the next couple of weeks.
Also in the news today OverDrive, the company that will be handling library lending of the upcoming Harry Potter e-books, had to stop taking advanced reservations for the digital version of the books. No reasoning was given but prior to this action the books were listed on their site with a release date of April 30th and with Pottermore listed as their attached publisher. Let’s hope this isn’t due to a delay in the release of the books.
I think it is safe to say that we WILL be seeing the public opening of Pottermore in the next two weeks. (I’d probably even stake a galleon or two on it!)